Privacy policy

Last update: 15-08-2024

Privacy policy

Coifferie respects your privacy and is committed to protecting the personal information of our users. We have adopted this privacy policy (the "Policy") to be transparent about what information we collect, why we collect it, with whom we share it, how you can access it, and how you can correct it, if necessary. In this Policy, the terms "Coifferie," "we," "us," and "our" refer to Coifferie.

We recognize our obligation to manage your data responsibly. We do not and will not sell your data to third parties.

This policy applies to your use of the coifferie.com website. Please read it carefully to understand when you provide us with your data and how we use it. By using our website, you consent to using your personal information as described in this Policy.

To make this Policy as clear as possible, we have identified the occasions when a user could potentially share personal information with us. The Policy is therefore divided as follows:

• Learn more about the organization

This policy details the information collected through these different sections. It explains how your personal information is used, how and when it might be shared, how you can access and control it, how we ensure your information is secure, and how to contact us.

Learn more about Coifferie

By trying to learn more about Coifferie and what we can do for you through one of the following means:

• Contact us by email for more information
• Newsletter subscription

it is possible that you visit our website, where various information will be collected.

We automatically collect the following information through cookies or similar technologies:

• Browser type and version
• IP address
• Page leading to the website
• Geographical location
• Amount of time spent on the website

We collect the following information when you first contact us or communicate with us:

• Name
• First name
• Email address
• Phone number
  
  

Why: The data we collect allows us to analyze how our website is used and accessed, enabling us to enhance its features and optimize it to better meet the needs of our users. This data also enables us to offer you quality service and communicate with you to help you easily find the information you are looking for.

Legal grounds: Necessary for our legitimate interests (improving and personalizing our products and services) and yours (answering your questions and allowing you to contact us).

Please note that the information collected by cookies does not allow us to identify you personally. Please also note that you can choose to refuse the collection of cookies:

• Through your web browser or our cookie banner

However, if you refuse to accept cookies, you may be unable to access certain parts or functions of our website.

How do we use your data?

This Policy governs the submission of personal information through your use of our Site. As a user of our Site, you also agree to respect and protect the personal information of third parties.

More specifically, we use your data for the following purposes:

• To develop new features and improve the website
• To provide the best possible customer service
• To communicate for marketing, advertising or account management purposes
• To compile statistics to guide business decisions

Our use of cookies

When you visit our website, you may provide us with information via cookies or similar technologies.

Cookies are files containing a small amount of data about a given user. This data may include an anonymous unique identifier. Cookies are stored on the user's computer or the hard drive of another device. They enable us to tailor your user experience whenever you visit our site.

Please consult our cookie policy here: www.coifferie.com/service/politique-de-cookies

For your security, we do not store any bank details: to pay for your order, you will be redirected to Authorize.Net, our secure payment provider supported by Visa.

Who do we share your data with, and why?

We do not sell our users' personal information. Your information is shared only in accordance with this Policy. When you consent to this Policy, however, we may share your personal information with the following parties:

Third-party suppliers: In the course of our business, we may need to share some of your data with certain third parties. For example, we may share some of your data with our IT suppliers for the performance of their mandate or the execution of a service contract.

In general, the suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers have their own privacy policies regarding the information we are required to provide when we use their services. We recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information collected.

Once you leave our website or are redirected to a third party website or application, you are no longer governed by this Policy.

 

List of our suppliers

Meta (advertising analytics): https://www.facebook.com/privacy/policy/

Google (data analytics): https://policies.google.com/privacy?hl=en&gl=fr

To prevent your data from being collected by Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en

To personalize the ads appearing on the various Google platforms: http://www.google.com/settings/ads

Mailchimp (email marketing): https://mailchimp.com/legal/privacy/

Microsoft (advertising and data analysis): https://privacy.microsoft.com/en-ca/privacystatement

Linkedin ((advertising analysis - United States): https://www.linkedin.com/legal/privacy-policy

 

Parties with whom it may be legally necessary: we may disclose your information if required to do so by law or if such disclosure is necessary to:

• Comply with the law or any legal process;
• Protect the rights or property of Coifferie;
• Protect the security of our Website, our users and their data.

Parties likely to be involved in a financial transaction: we may transfer your data following a change of control, merger, liquidation, or other transaction involving Coifferie. The information required for this process will only be used to complete the transaction, and we will only disclose this information without your consent if we are permitted to do so by law. We will take the necessary measures to protect the confidentiality of this information. We will destroy it if the transaction is not concluded or if its use is no longer necessary for the purposes of concluding the transaction.

Please note that you may leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

Coifferie.com is committed to protecting any information you share with us. We follow strict procedures to help protect the confidentiality, security, and integrity of all data stored on Coifferie.com online store systems.

Your information is only accessible for the purposes of the online store and is not sold to third parties. Although we implement all required procedures, no security system is perfect, and we cannot promise that your information will remain secure under all circumstances.

To prevent unauthorized access to your account, please maintain data accuracy and ensure appropriate use of information. We follow generally accepted standards to protect personal information submitted to us, both during transmission and upon receipt.

When you purchase and register for our products, we collect personal information directly from you. Generally, we collect and use your personal information at the time of collection for the following reasons:

• To offer you the products you have requested;
• Create and manage your registration and account with us;
• Responding to your requests and questions;
• To provide you with information and to inform you about products that may be of interest to you;
• To provide you with relevant advertising as described in this document;
• Continuously improve our site and its content by analyzing anonymously aggregated data;

Your rights

Data protection laws give you certain rights in relation to your information. In particular, you can:

• Request access to your data to verify it. Please note, however, that we reserve the right to request additional information to prove your identity;
• Ask us to modify or rectify your data;
• Ask us to delete personal data in our possession unless we are required to retain it to comply with legal obligations, for example;
• Object to the processing of your data unless we have legitimate grounds which would override your rights or interests or if we need to continue to process such data for the establishment, exercise or defence of a legal claim;
• Ask us to restrict the processing of your data if it is incorrect, if you believe that our processing of your data is unlawful, or if we no longer need to process your data but must retain it for legal purposes;
• We request your personal data and information in an accessible format;
• Withdraw your consent to the processing of your personal data;

If you believe that we are processing your data in violation of applicable data protection laws, you can file a complaint with the competent authority.

Access and control of your data

You can check, modify, or delete your personal information by emailing [email protected] or using the contact details at the end of this Policy. We will respond to your request as quickly as possible. Please provide us with sufficient details so that we can identify you and respond to your request.

How long we keep your data

We will retain all information collected for as long as necessary to fulfil the purposes for which it was collected or for other essential purposes, such as complying with legal obligations. We will destroy this data at the end of this period or if you decide to withdraw your consent. If you request it, once your data has been deleted, you will receive confirmation that your request has been processed.

Security

To protect your personal data, we take reasonable precautions to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.

Give access to data only to authorized persons who need to access it in the course of their work

If you have any questions about the security of your personal data, please email us directly at [email protected].

Age of consent

We do not solicit or collect personal information from minors under the age of 14. If you are a parent or guardian and become aware that a minor under the age of 14 has provided us with personal information, please contact us. If we become aware that we have collected personal information from a minor under the age of 14 without parental consent, we will delete any information that may have been collected.

Competent authority

If you are not satisfied with our response to a request concerning your personal information, you may contact the Commission d'accès à l'information du Québec, the public body responsible for overseeing personal data management and processing practices in Québec, or the Office of the Privacy Commissioner of Canada for Canada.

Commission d'accès à l'information du Québec
Bureau 900
2045 Rue Stanley
Montréal, QC H3A 2V4

Telephone: 514 873-4196
Fax: 514 844-6170
Toll-free number: 1 888 528-7741
Email: [email protected]
Website: http://www.cai.gouv.qc.ca

Office of the Privacy Commissioner of Canada
30 Rue Victoria
Gatineau, QC
K1A 1H3

Toll-free: 1-800-282-1376
Telephone: 819-994-5444
Fax: 819-994-5424
Website: https://www.priv.gc.ca/en/

Changes to the Policy

We reserve the right to change this Policy anytime; please check back frequently. Unless otherwise stated, changes to this Policy are effective immediately upon posting on our Site. If changes are made to this Policy, we will notify you here of the update so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.

Questions and contact details

If you wish to access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply require more information, you may contact us at the following coordinates:

Coifferie.com
To the attention of the person responsible for the protection of personal information
Telephone: 418-527-8777
Toll-free: 1-855-527-8777
[email protected]